Solusmate Terms of Use
Article 1 Purpose
These Terms of Use are intended to promote mutual benefit by establishing the rights, obligations, and other necessary matters between members (hereinafter referred to as “Members”) who use the Solusmate service ( hereinafter referred to as “ Service” ) provided by Cellmate Co., Ltd. (hereinafter referred to as “ Company” ).
Article 2 Definition of Terms
1. “Service” refers to mobile apps, web platform services, administrator pages, additional services, and other services that the company provides to members.
2. “Member” refers to a customer who provides his/her information to the “ Company” and enters into a usage agreement and uses the “Service”.
3. “ID” refers to the e-mail address set by the member and approved and registered by the company for the purpose of member identification and service use.
4. “Password” refers to a combination of letters and numbers set by the member to verify the member’s identity and protect the member’s rights.
5. “Paid Services” refers to all services provided by the “Company” for a fee.
Article 3 Publication and effectiveness of terms and conditions
① The company posts these terms of use within the service or on the service link screen so that members can easily check them.
② For services provided in all countries including Korea (hereinafter referred to as “global services” ) , the company may translate these Terms of Use into languages other than Korean, such as English and Japanese (hereinafter referred to as “global Terms of Use” ). However, the global Terms of Use are intended to help overseas users understand, and in the event of any conflict in content or differences in interpretation, the Korean version of the Terms of Use shall take precedence.
③ If necessary, the company may establish individual terms and conditions or usage policies and notify them separately, and members must comply with them.
Article 4 Revision of Terms and Conditions
① The company may revise these terms and conditions to the extent that they do not violate related laws and regulations, including the Act on Regulation of Terms and Conditions, the Electronic Documents and Transactions Basic Act, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in E-Commerce, etc., and the Consumer Protection Basic Act.
② These Terms of Use may be revised, and when the Terms are revised, the Company will notify the fact that the Terms are revised and the revised content at least 7 days prior to the date of application of the revised Terms (hereinafter referred to as the “Effective Date”). However, in the case of changes that have a significant impact on the rights and obligations of members, the Company will notify the member 30 days prior to the effective date.
③ If the company clearly notifies members that if they do not express their intention within a certain period of time while announcing or informing them of the revised terms and conditions in accordance with the preceding paragraph, it will be considered that they have expressed their intention, and if the member does not explicitly express their intention to reject or terminate the contract of use, it will be considered that they have agreed to the revised terms and conditions.
④ The company is not responsible for any damages that occur due to the member’s failure to be aware of changes to the terms of use despite the company notifying the member of such changes.
Article 5 Establishment of the User Agreement
① The service agreement is concluded when a person wishing to use the service agrees to the contents of these terms and conditions, applies for membership, and the “ Company” approves such application.
② The company, in principle, approves applications for membership. However, the company may not approve applications that fall under any of the following items or may terminate the service agreement at a later date.
1.
If the person applying for membership has lost membership qualifications due to these Terms of Use and has not received the company's approval for re-registration.
2.
If you do not fill in the required items on the application form provided by the company or fill in false information.
3.
In case of interference with the provision of the company's services or the use of services by others.
4.
If you commit an act that is prohibited by these Terms of Use or is against public order or morals.
5.
If a child under the age of 14 applies for membership
6.
In case of other member’s fault
③ The company may withhold approval if there is no spare service-related equipment or if there are technical or business-related issues.
④ In case the application for membership is not approved or is reserved in accordance with Paragraphs 2 and 3, the Company will, in principle, notify the applicant of this.
⑤ The time of establishment of the service agreement is the time at which the company indicates completion of registration in the application procedure.
⑥ The Company may, in consultation with its members, establish individual contracts other than these Terms of Use. Matters other than those separately agreed upon in the individual contract shall be governed by these Terms of Use, and if there is a difference between the matters stipulated in the Terms of Use and the matters stipulated in the individual contract , the matters stipulated in the individual contract shall take precedence to the extent of the conflict.
Article 6 Obligations and Rights of the Company
① The company provides mobile shopping app and web platform services to members in accordance with the service agreement with the members.
② The company complies with the relevant laws and regulations and these Terms of Use in relation to providing services to members, does not engage in any acts that violate public morals, and does its best to provide continuous and stable services.
③ The company does its best to protect members’ personal information and business information so that members can safely use the service.
④ The company complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Communications Secrets Protection Act, and other related laws and regulations.
⑤ If a member raises a legitimate opinion or complaint regarding the use of the service, the company will process it and convey the processing process and results to the partner through the administrator or e-mail, etc.
⑥ In the event of any kind of verbal or written abuse (including threats of abuse or retaliation) against any employee, member or officer of the company, the company may immediately terminate the account.
⑦ The Company reserves the right to provide services to the Member's competitors and does not promise exclusivity. In addition, the Member acknowledges and agrees that the Company's employees and representatives may be Service Members or sellers and may not use the Member's trade secret information, but may compete with the Member .
⑧ The company owns all intellectual property rights related to services developed and supplemented by the company according to the members’ requirements.
⑨ In the event of a dispute regarding account ownership, we reserve the right to request documentation to determine or verify account ownership. Documentation may include, but is not limited to, a copy of your business registration certificate, a copy of your ID, the last four digits of your registered credit card, or proof of corporate employment.
⑩ The Company reserves the right, in its sole discretion, to determine the rightful owner of an account and to transfer the account to the rightful owner. If the rightful owner cannot be reasonably determined, the Company reserves the right, without prejudice to our other rights and remedies, to temporarily suspend or disable the account until a resolution is reached between the parties to the dispute.
⑪ The Company has the right to control who provides the Service and may modify it at any time. We also have the right to refuse or remove materials from any part of the Service, including the Service used by the Member. The Company may provide the Service to the Member's competitors, but will never share the Member's confidential information in the process of doing so. In the event of a dispute over ownership of the Service account, the Company may freeze the Service account or transfer it to the rightful owner at our discretion.
⑫ In case of system failure and error recovery or technical/administrative emergency, the company may access the member's service management page and take action without separate consent.
Article 7 Members’ Obligations
① Members use the store services provided by the company within the scope permitted by these Terms of Use, and must not perform any of the following acts in relation to the use of the service.
1.
Act of registering false information when applying for service use or changing information
2.
Acts of stealing other people's information, service usage information such as ID and password, financial information, etc.
3.
Acts of using the service or sending e-mails by impersonating or pretending to be another person (including employees of the company) or stealing another person's name
4.
Any act of copying information provided by the company for the member's personal use, using it for publication or broadcasting, or providing it to a third party without the company's prior approval
5.
Any act that infringes upon the rights of others, including copyrights, trademarks, and other intellectual property rights of the company and other third parties.
6.
Any act that damages the reputation of the company or other third parties or interferes with their business.
7.
Any act that may cause damage to customers or lead to complaints or protests from customers, such as posting false products
8.
Posting information such as messages or images that are obscene, violent, shameful, disgusting, or otherwise against public order and morals on the store
9.
An act of causing damage to the information and communications network managed and operated by the company by posting information, text, figures, etc. that may cause disruption to the service information and communications network on the store.
10.
Acts of using the service or accessing the system in an abnormal manner
11.
Acts that interfere with the business activities of other member businesses
12.
An act of intentionally interfering with the operation of the service or transmitting information that may interfere with the stable operation of the service.
13.
Any unfair acts that violate other laws or these Terms of Use or interfere with the Company's business.
② Members must comply with related laws and regulations such as the Act on Consumer Protection in Electronic Commerce, etc., the Electronic Financial Transactions Act, the Specialized Credit Finance Business Act, the Telecommunications Business Act, the Cosmetics Act, the Electrical Appliances and Consumer Goods Safety Management Act, the Value Added Tax Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Trademark Act, the Copyright Act, the Special Act on Children’s Product Safety, etc., as well as the Terms of Use, detailed usage guidelines, service usage instructions, and notices notified by the company, and must check these regularly.
③ If a member becomes aware of any actions by a third party that are unfairly harmful to the service, advertisement, or advertising medium, the member must immediately report such fact to the company and, if there is a transaction relationship with such third party, must immediately cease such transaction.
④ Members must comply with the following provisions in relation to use of the service.
1.
Members have an obligation to manage their product information faithfully and in good faith, and must manage and operate all member product information, etc. exposed through the service so that they do not violate relevant laws and these Terms and Conditions.
2.
Members must not expose product information, etc. that the company prohibits from being exposed according to internal policies through admin and individual notices on the company's channels, and must comply with relevant laws and company policies.
3.
If a member is required to obtain a specific license in connection with the sale of a product, he or she must register the product for sale and sell or advertise it after satisfying the requirements. The member is responsible for all civil and criminal liabilities arising from the sale or advertisement of related products without obtaining the license.
4.
Members must not access any of the Company's services , including those provided by using automated means such as agents , robots , scripts , spiders , or spyware , and must not copy or monitor content and information by accessing unauthorized accounts.
5.
embers must not continue to transact with third parties even if they are aware of actions by such third parties that unfairly interfere with the Company's services.
6.
Under no circumstances, shall members, directly or through third parties, cause a significant load on the Company's services or interfere with the normal operation of the Company or the services operated by the Company, or attempt to do so.
⑤ If a dispute arises between the Company and a third party due to the Member’s fault, the Member must immediately indemnify the Company and resolve the dispute at the Member’s own expense and responsibility.
⑥ Member acknowledges and agrees that the Member's Service provides public contact information, refund policy, and order fulfillment schedule.
⑦ Member acknowledges and agrees that all sales contracts made through the Shopping Platform are entered into directly between the Member and the Customer.
Member is responsible for the creation and operation of the products and services that may be sold through the Member’s Shopping Platform, Materials, and Services, and all aspects of transactions between the Member and the Member’s Customers, including but not limited to the Customer’s purchases, refunds, returns, performance of sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, violations or actual violations of applicable law (including but not limited to consumer protection laws in any jurisdiction in which the Member offers products or services for sale), or violations of these Terms of Service. Member represents and warrants that the Member’s Shopping Platform, Materials, and the products and services sold by the Member through the Services are truthful, accurate, and complete and do not violate any applicable law, regulation, or third party rights. For the avoidance of doubt, the Company is not the selling entity and is not responsible for any items sold to customers through the Member’s Shopping Platform or Services. Member will not violate any applicable law, regulation, or third party rights. The Company is not the selling entity and is not responsible for any items sold to customers through the Member’s Shopping Platform or Services.You are solely responsible for the products or services you make available for sale through the Service (including their descriptions, prices, fees, calculated taxes, defects, required legal disclosures, regulatory compliance, and offer or promotional content), including compliance with applicable laws.
⑧ Members may not use the Service for illegal or unauthorized purposes, and when using the Service, Members must comply with the laws of the Member's jurisdiction (including but not limited to copyright laws), laws applicable to Members in the Customer's jurisdiction, and all applicable laws, rules and regulations when using the Service (including but not limited to obtaining and complying with any license or permission requirements that may be necessary for operation or that Members may have).
⑨ The API Terms apply to Member's access to and use of the Service API (as defined herein). Members are solely responsible for activities that occur using the API Credentials (as defined in the API Terms) and for keeping the API Credentials secure.
⑩ You agree to use the payment service provided by the company for all sales using the service.
If a new payment service is linked at the member's request, it will be carried out through separate mutual agreement.
⑪ If a member plans to have a large number of connections in a short period of time, such as for advertising, events, or promotions, the member must notify the company in advance and prepare a mutual response plan. If this is not shared in advance or if a disruption occurs beyond the mutually prepared alternative, the company will not be liable for any resulting damages.
Article 8 Personal information protection obligations
① If there is a change in the information provided upon registration, the member must immediately change the member information or notify the company of the change. Any damages resulting from failure to change the information shall be borne by the member, and the company shall not be held liable for such damages.
② The company does not use member information for purposes other than providing services or provide it to third parties without the member’s consent . However, exceptions may be made in cases required by relevant laws.
③ Notwithstanding the preceding paragraph, if a transaction is completed through a shopping platform, the Company will provide the member’s personal information to the affiliate to the extent necessary in relation to the performance of the product transaction and delivery between the affiliate and the member.
④ The company strives to protect members’ personal information in accordance with relevant laws and regulations, establishes policies for the protection of members’ personal information, and appoints and posts a personal information protection manager.
⑤ In order to safely process members' personal information, the company establishes and posts a ' Personal Information Processing Policy' that sets out matters related to personal information protection. However, the company's 'Personal Information Processing Policy' is applied within the scope of the company's service provision and does not apply to linked sites. Members are responsible for checking the personal information processing policies of third parties that provide linked sites and products, etc., and the company is not responsible for this.
Article 9 Management of ID and Password
① Members are responsible for managing their ID and password.
② The member shall be responsible for any loss or damage caused by leakage, transfer, or lending of the ID or password for reasons not attributable to the company.
③ If a member becomes aware that his/her ID or password has been stolen or is being used without authorization by a third party, he/she must immediately notify the company, and the company will make every effort to promptly handle the matter.
④ In the following cases, the company may change the member ID at its discretion or upon the member’s request.
1.
If the member ID is registered with the member's phone number, resident registration number, etc., there is a risk of infringement on the member's privacy.
2.
If it causes disgust in others or goes against good morals and manners
3.
In case there is a reasonable cause as determined by the company
Article 10 Termination of the User Agreement and Restrictions on Use
① If a member wishes to terminate the service use agreement, he or she must submit a request for membership withdrawal through the service or e-mail, and the company has an obligation to process the withdrawal request as quickly as possible.
② When a member dies, he or she loses membership.
③ If a member violates the member's obligations under Article 7, the company may terminate the service use agreement or restrict or suspend the member's qualifications through appropriate means without prior notice.
④ Members may request cancellation of service at any time, and the company will cancel the service contract as soon as possible from the cancellation date requested by the member, unless there are special circumstances. However, cancellation may be withheld if there is a dispute related to the service or if there are unpaid service fees.
⑤ The company may not cooperate if a member requests that encrypted personal information be decrypted and provided in violation of relevant laws or requests conversion in a manner other than the company's established policies.
⑥ The company may terminate the contract with prior notice if the member falls under any of the following items.
1.
If you have been restricted from using the service more than twice
2.
If you apply for a service by impersonating another person or using a name other than your real name
3.
If you use the service outside the scope of service use permitted by the company
4.
In case of a request for contract termination from an organization such as the Ministry of Science and ICT, the Central Radio Management Office, or the Korea Internet & Security Agency
5.
In case of violation of other related laws and terms and conditions
Article 11 Service Period and Interruption
① The service period according to these Terms of Use is from the date of service application to the termination of the service agreement .
② The company provides services 24 hours a day, 365 days a year, unless there are special business or technical circumstances.
③ The Company may temporarily suspend the provision of services in the event of maintenance, inspection, expansion, replacement, or failure of computer or other information and communication equipment, communication disruption, system failure, or other significant operational reasons. In this case, the fact of temporary suspension of service and the reason for such suspension will be notified on the service home screen.
④ When normal service use is hindered due to a national emergency, power outage, service facility failure, or service usage surge, the company may restrict or suspend use of all or part of the service.
⑤ If the Company is unable to provide its services due to a natural disaster or other force majeure, it may restrict or temporarily suspend the provision of services.
⑥ In the case of clauses 4 and 5, the company will notify members by posting on the service screen or through other means. However, in case of unavoidable circumstances, it may be replaced with a post-notification.
Article 12 Service Fees
① Monthly usage fees are charged in advance and refer to one month’s usage fee from the day the member begins business activities using the service.
② Administrators must pay service usage fees at least 3 days prior to the expiration date using the method designated by the company.
③ The company charges members a fee for each service they have applied for, according to the terms and conditions of each service.
④ If a change in service usage fees is necessary due to an excessive increase in the cost of providing the service or changes in the market environment, the company may change the service usage fees through agreement between the two companies.
⑤ If the service usage fee charged is in arrears, the company may restrict the use of free services and overdue services.
⑥ When paying the service fee, the member must deposit the service fee in his/her own name. If the member deposits the fee in the name of another person, he/she must notify the company of the details. Failure to do so may result in the failure of service application and extension, and if service use is interrupted as a result, the company shall not be held liable for any such failure.
⑦ Service fees are based on a separate contract entered into by each member.
Article 13 Copyright Attribution and Restrictions on Use
① Copyright and other intellectual property rights for works created by the company belong to the company.
1.
The Company owns all copyright rights to the products, including images, source codes, structures, and functions provided by the Company, and members only have the right to use them. Members may not provide information acquired while using the Service to third parties or distribute it through reproduction, publication, or other methods without the Company's prior consent.
2.
Agrees not to use any words and/or images, trademarks that may cause confusion with Sellmate , Solusmate and the Company trademarks without the Company’s prior written approval . Use of the Sellmate , Solusmate trademarks as they are or modified into a similar form is considered a confusing use of the Sellmate , Solusmate trademarks.
3.
Acknowledges and agrees that the Terms of Service do not grant Member any right to implement any Sellmate or Solusmate patents.
4.
All items uploaded by members belong to the member (if they belong to the member) and are the member's responsibility, but the company may use and publish items uploaded by members. Members assume all responsibility for items uploaded by members to the service. The company may freely use items uploaded by members to the extent necessary for the operation of the service.
② Members may not use the information obtained through the Company's services for profit-making purposes or allow third parties to use the information obtained through the Company's services by copying, transmitting, publishing, distributing, broadcasting or any other means without the Company's prior consent.
③ The copyright for works created by members within the service, registered data, and app build results belongs to the member. If the member so desires, the company will extract and provide the member's app user, order, and product data.
Article 14 Prohibited Acts
If a member violates the provisions of this article, he/she shall be liable to compensate the company for damages.
① Any use of the service or access to the system in an abnormal manner other than in accordance with the service usage methods provided by the company is prohibited.
② Members must not attempt to analyze the source code of the shopping platform, arbitrarily change it, or interfere with the normal operation of the service by decompiling , hacking, or reverse engineering the shopping platform.
③ If system fraud is confirmed, the company may take measures such as retrieving part or all of the benefits additionally provided by the company to the member, restricting the use of specific services, or terminating the service agreement. In the event of any damages resulting therefrom, the company may seek compensation for such damages.
④ Members may not resell goods or services or use them for business purposes without a legitimate contract with the company or without the company’s consent. The company is not responsible for any results arising from business activities conducted by users in violation of these terms and conditions.
Article 15 Restrictions on Use
If a member falls under any of the provisions of this article, the company may restrict use of the service.
① The company may change a member's account to dormant status if the member does not access the shopping mall administrator admin for 30 days or more . However, if the member re-accesses within a period of less than 3 months, the dormant status will be lifted.
② If a member does not access the shopping mall administrator admin for more than 90 days, the company may restrict the use of the service, and after providing a backup period for the shopping mall's data and designs, etc., all information within the service will be deleted. Deleted data and designs, etc. will not be restored thereafter.
③ The company may restrict a member’s use of the service in the following cases.
1.
Use for purposes other than legitimate e-commerce operations
2.
The Korea Communications Commission, the Game Management Committee , the Seoul Electronic Commerce Center, the Ministry of Science and ICT, the Central Radio Management Office, or the Korea Internet & Security Agency
3.
In the case of distribution of illegal information pursuant to Article 44, Paragraph 7 of the Information and Communications Network Act
4.
If you commit an act that defames or insults another person
5.
In case of committing an act that infringes upon the rights of others
6.
In case of being associated with a criminal act or violating other related laws and regulations
7.
In case of use or exploitation of computer viruses, malware, etc., hacking, server attacks, etc.
8.
If you send a large amount of information that interferes with the stable operation of the service or continuously send advertising information that is against the will of the recipient
9.
If you commit a series of acts that interfere with the company's business
10.
If you move, change, disassemble part or all of the service or connect it to other services without the company's prior consent
11.
If you use the service without using the product registration function
12.
When used for purposes other than e-commerce purposes, such as corporate or personal homepages, data rooms, or bulletin boards
13.
The rights and obligations under these Terms and Conditions are transferred, donated, sold, or used as collateral to another person without the Company’s prior approval
14.
In case of overdue payment of service fees, etc. of the company or affiliate
15.
In case of violation of the member's obligations under these terms and conditions
④ In the event that the Company restricts a member's use of the service in accordance with this Article, it will provide advance notice. However, in the event that a significant disruption to system operation is anticipated or an emergency is required, the Company may impose restrictions without advance notice.
⑤ Members are subject to usage restrictions The reason must be resolved within one month from the date of notification , and the company will resume providing the service immediately once the reason for the restriction on use is resolved.
Article 16 Disclaimer of liability of the company
① In the event that the service is temporarily suspended due to the reasons set forth in Paragraphs 3 and 4 of Article 11 , the Company shall not be liable for any damages suffered by members or third parties as a result. However, this shall not apply in cases of intentional or gross negligence on the part of the Company.
② In the event that the service is restricted or suspended due to the reasons in Article 11 , Paragraph 5, the Company shall not be liable for any resulting consequences.
③ The company is not responsible for any service disruption caused by the fault of a member or affiliate.
④ The company is not responsible (including product liability) for any damage suffered by users due to defects in goods or services traded through product promotion/advertisement marketing services, errors or omissions in product registration information, etc.
⑤ The company is not responsible for any damages suffered by members due to their reliance on the accuracy of information, materials, or facts posted by affiliates or other members.
⑥ The company is not responsible for any damages that may arise from a member disclosing or providing his or her personal information to others.
⑦ The company is not liable for any damages suffered by members in connection with the use of services provided free of charge, unless there are special provisions in relevant laws and regulations.
⑧ The company does not guarantee the profits expected by members from using the service, and is not responsible for any damages incurred from using the information provided through the service.
Article 17 Succession of Status
① If a member has a reason to succeed to the legal status established with the company due to inheritance, merger, division, transfer or acquisition of business, etc., the member must apply for transfer or acquisition in accordance with the method and procedures established by the company. However, for some services, transfer or acquisition may be restricted depending on the nature of the service.
② If a member is unable to submit the required documents for transfer or acquisition (seal certificate, ID card, identity verification document, etc.) as determined by the company due to reasons such as being a foreigner, the company may reject the member's application for transfer or acquisition.
③ If the Company has completed the receipt of related documents, etc. for the succession of the position designated by the Company, the Company will change the member information held by the Company to the successor. However, if there are unpaid service fees remaining or if it is determined that there is a possibility of legal dispute, the succession of the position may be suspended or rejected.
④ In the case of affiliate services (payment service, purchase security service, advertising service, etc.) for which status transfer is not possible, the member must terminate the existing contract and the successor must complete the procedure to re-register in his/her own name.
⑤ The successor succeeded under this Article shall have all rights and obligations under these Terms and Conditions in the same status as the existing member.
Article 18 Refunds
① In the event of overpayment or erroneous payment of service usage fees, etc., the company will refund the overpaid or erroneous service usage fees. This clause is about usage fees and the construction contract is made separately.
② If the service contract is terminated during the service period, the company will calculate the service usage fee for the remaining period and refund the remaining amount to the member. If the member received a discount on the service usage fee according to the service agreement period, the discounted amount and the amount paid using the coupon will be deducted from the remaining amount and refunded. However, if the amount discounted by the member is greater than the remaining amount, the member must immediately pay the excess amount (=discount amount - remaining amount) to the company.
③ The membership fee for the service usage fee paid in advance by the member is excluded from the refund amount, and the service usage period provided free of charge by the company is not included in the remaining period.
④ If a member requests a refund for the remaining balance of the prepaid recharge that he or she has recharged for the use of the message service, he or she may receive a refund . However, recharges that the member has received free of charge cannot be refunded.
⑤ In case of a refund under Paragraph 2 or 4 of this Article, the amount will be deducted within 10% of the remaining amount due to remittance costs, PG fees, etc., and the refund will be made after deducting the amount. If the remaining amount is less than 10,000 won, the refund will be made after deducting 1,000 won. However, if the company is at fault, the refund fee will not be deducted.
⑥ If a member who has made a prepaid recharge has completed sending a message, the deducted usage fee cannot be refunded.
⑦ Prepaid recharges for using the message sending service will expire after 5 years from the last date of use (date of recharge if no use has occurred since recharge).
Article 19 Termination of the contract
① Members may request cancellation of service at any time, and the company will cancel the service contract as soon as possible from the cancellation date requested by the member, unless there are special circumstances. However, cancellation may be withheld if there is a dispute related to the service or if there are unpaid service fees.
② The company may not cooperate if a member requests that encrypted personal information be decrypted and provided in violation of relevant laws or requests conversion in a manner other than the company's established policies.
③ The company may terminate the contract with prior notice if the member falls under any of the following items.
1.
If you have been restricted from using the service more than twice
2.
If you apply for a service by impersonating another person or using a name other than your real name
3.
If you use the service outside the scope of service use permitted by the company
4.
In case of a request for contract termination from an organization such as the Ministry of Science and ICT, the Central Radio Management Office, or the Korea Internet & Security Agency
5.
In case of violation of other related laws and these terms and conditions
Article 20 Prohibition of Transfer
Members shall not transfer or provide as collateral any rights and obligations under these Terms and Conditions to any third party without the prior written consent of the Company.
Article 21 Compensation for damages
① If one party breaches its obligations under this contract and causes damage to the other party, the party at fault must compensate the other party for the damages incurred.
② However, compensation for damages resulting from service interruption or failure will be provided as follows, taking into account the characteristics of the Internet environment.
-
In the event of a service interruption or failure for 3 hours or more, the amount of compensation shall be 5 times the amount (including VAT) calculated by multiplying the average daily service usage fee for the most recent 3 months (or the relevant period if less than 3 months) divided by 24 by the duration of the service interruption or failure. However, the duration of the service interruption or failure shall be calculated from the time the member notifies the company.
③ Notwithstanding the preceding paragraph, the Company shall not be liable for any damages suffered by members due to services that are not directly operated by the Company, such as affiliate services.
Article 22 Governing Law and Jurisdiction
In the event that a lawsuit is filed with the Company as a party regarding the service use agreement between the Company and members pursuant to these Terms of Use and disputes between members, the laws of the Republic of Korea shall apply and the court with jurisdiction over the location of the Company's headquarters shall be the exclusive court of competent jurisdiction.
Supplementary provisions
These Terms apply from February 28, 2024.
Sellmate Corp. | CEO: Wonjun Seo | Business Registration Number: 105-87-90701 | 5th Floor, 47 Manrijae-ro, Mapo-gu, Seoul | 02-1668-2830 | solusmate@sellmate.co.kr